At Ajinkya Infotech, we are committed to delivering top-tier technology and digital marketing services. This policy outlines our terms for cancellations and refunds to ensure clarity and fairness.
Cancellation Policy
Service Cancellation by Client
- Clients may cancel services at any time by contacting our support team at info@ajinkyainfotech.com.
- Cancellation requests must be submitted in writing, including account details, the service to be canceled, and the reason for cancellation.
- A notice period may apply based on the service agreement terms.
Service Cancellation by Ajinkya Infotech
- We reserve the right to cancel services due to non-payment, breach of terms, or other valid reasons.
- Clients will receive written notice with the reason for cancellation.
Refund Policy
Eligibility for Refund
- Refunds apply only to services not fully delivered or completed.
- Refund requests must be submitted within 7 days from the service start date.
Non-Refundable Services
- One-time setup fees, consultation fees, and third-party costs incurred on behalf of the client are non-refundable.
- Fully delivered services, such as completed websites, SEO campaigns, or social media management, are not eligible for refunds.
Partial Refunds
- For monthly billed services, a prorated refund for the unused service period may be issued upon cancellation, subject to management approval.
Refund Process
- To request a refund, contact our support team at info@ajinkyainfotech.com with account details and the reason for the request.
- Approved refunds will be processed within 14 business days via the original payment method, unless otherwise agreed.
Contact Us
For questions or assistance regarding our Cancellation & Refund Policy, please reach out:
Email: info@ajinkyainfotech.com
Phone: +91 97022 13430
Thank you for choosing Ajinkya Infotech for your digital and technology needs.